International professional association sound massage therapy registered association.
Ortheide 29,
D-27305 Bruchhausen-Vilsen
Tel.: +49 4252 – 9389 140
Fax: +49 4252 – 9389 145
E-Mail: info@fachverband-klang.de

Information on the right of withdrawal for consumers for the delivery of digital content that is not delivered on a physical data carrier (e.g. e-book, software download)

Cancellation policy

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity.

Right of withdrawal

a. You have the right to revoke this contract within fourteen days without giving any reason. The revocation period begins from the day of the conclusion of the contract. To exercise your right of revocation, you must inform us by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. For this purpose, you may use the enclosed sample cancellation form, which is, however, not mandatory.

b. You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website (withdrawal form). If you make use of this option, we will send you confirmation of receipt of such revocation without delay (e.g. by e-mail).

c. To comply with the revocation period, it is sufficient that you send the notice of exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of digital content that is not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer.
The right of cancellation shall expire prematurely if we have only begun to perform the contract after you have given your express consent to this and at the same time have confirmed your knowledge that you lose your right of cancellation upon commencement of the performance of the contract on our part. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.